Returns & Exchanges

We want you to love your Pott'd US apparel, but if your fit isn't quite right, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply initiate your request through our online portal to receive a prepaid shipping label or exchange credit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garment is in new, resellable condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method or issue your exchange credit within 5-7 business days.